FAQ

If the order was processed and has not been shipped, the customer must cancel the order and make a new purchase and we will charge 3% of the transaction. This is done for the benefit of the customer and to protect him from scams.

If the order was processed and sent (in transit) it is the responsibility of the customer to contact the shipping company and make the necessary changes (there may be an additional charge). NCC group cannot be held responsible for the change of address or any other changes required by the customer.

It can be consumed by healthy people who want to improve their protein intake or by patients who need a higher protein intake, either due to a higher protein catabolism, lack of appetite or low protein intake from their diet.

It is mainly contraindicated in patients with kidney and liver problems, and other individuals that need or require to have a low protein diet.

We always encourage our customers to ask their Doctor about the use of any of our supplements.

Q: Where do you deliver/ship the goods?

A: Currently we deliver/ship to all 50 states within the United States, as well as all provinces within Canada.

Vita Support can be used in any drink and it will depend on your needs and tastes.

Vita Support Vanilla has a delightful taste in water and it can also be used in beverages such as coffee, chocolate, golden milk, matcha latte and smoothies. It can be used to prepare desserts, homemade ice creams, cakes and jellies among others.

Vita Support Unflavored, is designed to not alter the flavor of food. You can use it in the preparation of sweet foods, but especially in those that are salty like broths, cream soups, sauces and dips, bean soups, purees, pasta sauces and others.

NUTRITIONAL VALUE

Collagen enters the body in the form of amino acids, not in the form of collagen, and it is within your body where the collagen structures must be formed again, however, on many occasions, your body needs amino acids for other functions, and ends up stealing them, leaving it unstable to act in the formation of structures, hair, nails and skin.

As a highlight, Vita Support has the 9 essential amino acids that your body needs, it includes a good supply of leucine, 1.69 gr approx., the essential amino acid for muscle production.

Collagen by itself does not stimulate skeletal muscle production and whey protein does not have the ability of collagen to form connective tissues. What is clear is that the deficit of one could impair the functioning of the other. That is why by using this functional supplement you help to enhance the health benefits

SAVING MONEY

To deliver a quality product, but competitive at the same time, market studies were carried out and we were able to surpass the quality of the raw material with respect to other products on the market. But at the same time compete on prices and even improve them. Remember that you are buying two (2) products in one (1). Ask yourself how much it costs you to buy each protein separately.

Vita Support is developed to be added to any food and it can be diluted easily. It can be added in seconds, making it an easy and quick supplement to consume.

It is ideal to add in preparations where you want to add protein in a concentrated way, without your people noticing the difference.

When you use one (1) scoop of Vita Support, we are providing 23 grams of protein, of high biological value, without altering the flavor. With Vita Support Unflavored, or even providing the appropriate natural sweetener so as not to increase the sugar content. Additionally, Vita Support can provide texture to foods

What is the estimated delivery time frame?

How can I track the status of my order?

CAN I TAKE VITA SUPPORT DAILY?

When does my order get shipped?

I received a damaged product. How can I return it?

Is it possible to make a change to my order?

Do you offer free shipping?

Do you accept returns?

What payment methods can I use to make a purchase?

Who can consume Vita Support and does it have any contraindications?

What is the recommended amount of protein per serving of your product?

Can I mix this protein with water or is it better to use milk or other drinks?

IS IT IMPORTANT TO HAVE THE PROTEIN AND COLLAGEN PEPTIDES?

How convenient is Vita Support for salty and sweet foods, how practical it is for our lives.

WHAT PROBLEMS DOES PROTEIN DEFICIENCY BRING IN THE BODY?