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  • What is the estimated delivery time frame?
    The estimated delivery time once the order has been shipped is between 2-3 business days within the United States, and 5-7 days within Canada.
  • How can I track the status of my order?
    Once you place an order, you will receive an email with your tracking/order number and a link that takes you to the courier webpage.
    Sure, vita support can fortify and/or reinforce the protein content that we need on a daily basis.
  • When does my order get shipped?
    Orders usually get shipped the following business day, with the exception of holidays and weekends.
  • I received a damaged product. How can I return it?
    If you received a damaged product, please notify us immediately at
  • Is it possible to make a change to my order?
    If the order was processed and has not been shipped, the customer must cancel the order and make a new purchase and we will charge 3% of the transaction. This is done for the benefit of the customer and to protect him from scams. If the order was processed and sent (in transit) it is the responsibility of the customer to contact the shipping company and make the necessary changes (there may be an additional charge). NCC group cannot be held responsible for the change of address or any other changes required by the customer.
  • Do you offer free shipping?
    Currently we do not offer free shipping. However, we do offer promotions that supersede shipping costs.
  • Do you accept returns?
    For information about returns please read our Refund Policy.
  • What payment methods can I use to make a purchase?
    You can use any major credit card. Visa, MasterCard, American Express, Discover, Diners Club, and more.
  • Who can consume Vita Support and does it have any contraindications?
    It can be consumed by healthy people who want to improve their protein intake or by patients who need a higher protein intake, either due to a higher protein catabolism, lack of appetite or low protein intake from their diet. It is mainly contraindicated in patients with kidney and liver problems, and other individuals that need or require to have a low protein diet. We always encourage our customers to ask their Doctor about the use of any of our supplements. Q: Where do you deliver/ship the goods? A: Currently we deliver/ship to all 50 states within the United States, as well as all provinces within Canada.
  • What is the recommended amount of protein per serving of your product?
    One (1) scoop of Vita Support has 25gr., of which 23gr. are proteins of high biological value. The recommended amount of Vita Support depends on your needs. However, you can prepare one (1) serving in 6-8 oz of liquid.
  • Can I mix this protein with water or is it better to use milk or other drinks?
    Vita Support can be used in any drink and it will depend on your needs and tastes. Vita Support Vanilla has a delightful taste in water and it can also be used in beverages such as coffee, chocolate, golden milk, matcha latte and smoothies. It can be used to prepare desserts, homemade ice creams, cakes and jellies among others. Vita Support Unflavored, is designed to not alter the flavor of food. You can use it in the preparation of sweet foods, but especially in those that are salty like broths, cream soups, sauces and dips, bean soups, purees, pasta sauces and others.
    NUTRITIONAL VALUE Collagen enters the body in the form of amino acids, not in the form of collagen, and it is within your body where the collagen structures must be formed again, however, on many occasions, your body needs amino acids for other functions, and ends up stealing them, leaving it unstable to act in the formation of structures, hair, nails and skin. As a highlight, Vita Support has the 9 essential amino acids that your body needs, it includes a good supply of leucine, 1.69 gr approx., the essential amino acid for muscle production. Collagen by itself does not stimulate skeletal muscle production and whey protein does not have the ability of collagen to form connective tissues. What is clear is that the deficit of one could impair the functioning of the other. That is why by using this functional supplement you help to enhance the health benefits SAVING MONEY To deliver a quality product, but competitive at the same time, market studies were carried out and we were able to surpass the quality of the raw material with respect to other products on the market. But at the same time compete on prices and even improve them. Remember that you are buying two (2) products in one (1). Ask yourself how much it costs you to buy each protein separately.
  • How convenient is Vita Support for salty and sweet foods, how practical it is for our lives.
    Vita Support is developed to be added to any food and it can be diluted easily. It can be added in seconds, making it an easy and quick supplement to consume. It is ideal to add in preparations where you want to add protein in a concentrated way, without your people noticing the difference. When you use one (1) scoop of Vita Support, we are providing 23 grams of protein, of high biological value, without altering the flavor. With Vita Support Unflavored, or even providing the appropriate natural sweetener so as not to increase the sugar content. Additionally, Vita Support can provide texture to foods
    Protein malnutrition Loss of appetite. Risk of Type 2 Diabetes Mellitus. Risk of coronary diseases. Sarcopenia in the elderly. Premature aging (organs and skin). Muscular fatigue. Lower energy performance. Immune system impairment. Delayed healing. Overweight and obesity. Deficit of normal development in childhood. muscle weakness Real hunger with carbohydrate preference.
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